Frequently Asked Questions

Go To the Home Page.

Click Contact Us.

Send an Email with the Theme, Date Requesting, and Any Questions You May Have. (Please Use Your Last Name and Party in Subject Line. Ex "Smith Party")

Once Details are Discussed and Agreed Upon, We Will Email Your Contract and Deposit Request. 

Parties Are Not Officially Booked Until Your Deposit Is Paid.

We Accept All Major Credit Cards & Venmo

Customers Who Wish to Cancel Must Provide a Full 14 Days' Notice in Writing Prior to Their Event, For A Full Refund of Any Monies Paid. 

Customers Who Wish to Cancel Who Do Not Give a Full 2 Weeks' Notice Will Forfeit All Monies Paid.

We Do Understand Life Happens and Things Come Up, If There Is an Emergency Within The 2 Weeks Deadline, We Can Discuss Moving Your Party to Another Available Day.

We Will Call You Two Weeks Prior To Your Event Day to Schedule a Delivery Time.

Deliveries and Pick-ups Run 9am-3pm, and Typically Take 1-2 Hours to Set-Up, Depending on the Size, Theme and Add-Ons of Your Party. 

Deliveries Within 20 Miles of Jarrettsville, MD 21084 (using Google Maps) Are FREE, Any Additional Mileage Will Cost $1 Per Mile Extra.

Customers Will Need to Provide:

An Electrical Source for Air Pumps.

Each Guest Will Need to Provide Their Own Sleeping Pillow for Hygienic Purposes. Pillows Provided by The Shooting Star Slumber Co. Are For Decor Purposes Only (and The Possible Pillow Fight!)

Each Tent Will Require a 7.5' x 4' Space (They Average 6' in Height). It Is the Customer's Responsibility to Ensure There Is an Adequate Cleared Amount of Space per Tent. We Can Arrange the Tents in Various Configurations for Your Space but Can NOT Move Furniture.

We Require a Smoke-Free and Clean Environment for Set-Up. All Furniture Must Be Moved PRIOR To Our Arrival. WE ARE NOT PERMITTED TO HELP MOVE FURNITURE. We Ask That Tents Also Be Kept Pet Free for The Duration of The Rental Period to Avoid Any Possible Allergies and/or Damage to Our Equipment.

Our Parties Cater to Ages 4 and Up! MOMs, This mean you too! Can't Let The Kids Have All The Fun!

FOR SAFETY!!! CHILDREN 2 AND UNDER SHOULD NOT BE IN OR NEAR THE TENT AREA!

Ask About Our Outdoor Lace Garden Party for Younger Children.

Health and Safety is a Top Priority at Shooting Star. All Soft Surfaces and Linens Will Be Washed in High Rated "Free & Clear" Detergent. Hard Surfaces and Accessories Will Be Cleaned with Disinfectant. 

Cleanings Will Happen After Each Use.

We Understand the Excitement of Children and Parties. However, if Damages are Made to Rental Equipment the Retail Price of the Damaged Equipment Will be Charged.  This Includes Sticky and Staining Messes! Food Is Essential to Any Good Sleepover, But We Ask You Use Discretion and Common Sense on What is Allowed on the Rentals.